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DISC Online  Interactive Communications Coach

Included in the DISC Online Virtual Training Package is the DISC Interactive Communications Coach. This Online DISC Interactive Communications Coach should be use on a daily basis when you want to know how to deal with anyone in any situation. This is an interactive tool you can use over and over again to quickly identify any person’s DISC style – whether it’s a customer, employee, colleague, vendor, etc. - in order to determine how to treat them right then and there.
Use the Communications Coach tool often and see the results you get!
​

If used often, you will see an incredible improvement in your interpersonal interactions... Whether it’s in sales situations, managing direct reports, negotiating with vendors or dealing with anyone in a social setting. Using this interactive communications coach will raise you to a new level of relationship success that few people master.

When you utilize the DISC Online DISC Interactive Communications Coach, you will be asked one question – “Do you know this person’s (customer, employee, colleague, vendor, etc.) DISC style?”

If you choose YES, you are then asked to choose whether that person is a D, I, S, or C style. Once you choose a style, you are presented with four major adaptability categories listed below.

If you choose NO, you are asked to make two either/or decisions based on a series of observable behaviors. First, you’re asked if the person is more Open or Guarded (using a list of observable behaviors) and then you’re asked if the person is more Direct or Indirect (again using a list of observable behaviors). Once you make both either/or
decisions, you are presented with four major adaptability categories below.


The four major adaptability categories from which to choose to interact with this style here and now are:
1. General Action Plan
2. Selling Strategies
3. Managing/Leading Your Team
4. Social Settings


​Each of these four major adaptability categories has several sub-categories from which you can choose to interact with this style. Once you choose a sub-category, you will be presented with 3-5 bullet-point suggestions on how to deal with that style in that specific situation. Here are just some of the sub-categories from which to choose:


1. General Action Plan
  • Style Overview
  • Style Strengths
  • Style Struggles
  • Communication Do’s
  • Communication Do Not’s
  • Motivated By…
  • Tends to Need…
  • Tendencies They Bring to the Job
  • Typical Behaviors in Conflict or Under Stress

2. Selling
  • Connecting with the Customer
  • Exploring Needs
  • Presenting Solutions
  • Confirming/Closing the Sale
  • Assuring Customer Satisfaction
  • Gifting Ideas by Style
  • Leaving Voicemails by Style
3. Managing/Leading Your Team
  • Providing the Ideal Work Environment
  • Adapting Your Communication Style
  • Adapting Your Leadership Style
  • Helping Others Reach Decisions
  • Motivating Others
  • Complimenting Others
  • Counseling Others
  • Correcting Others
  • Delegating to Others
  • Acknowledging Others

4. In Social Settings
  • Typical Social Behaviors of this Style
  • Preferred Social Situations for this Style
  • When You are this Style
  • How to Behave Socially When Others are this Style

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  • About
    • Sandra Davis
    • Carol Dysart
    • The Team
  • Video Resources
  • Blog
  • Partner with PeopleSmart
  • Shop
  • Media
  • Kids DISC Profile
  • FAQ's for Assessments
  • PeopleSmart 4 YOU